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Volunteer Mgt. Curriculum

 

A Curriculum for the Effective Administration of Volunteer-Supported Programs

This country has a rich and well- developed history of volunteering. Many nonprofit organizations work with and through volunteers to carry out their missions and to address critical needs in local communities. Nevertheless, effectively utilizing volunteers in the design, delivery and evaluation of community-based programs is a challenge for many organizations. The ISOTURE model of volunteer development and management, discussed in this publication, is based on Milton Boyce's (1971) innovative work in the area of leadership. This model provides organizations with a comprehensive- easy-to-understand - system for working with volunteers. Volunteer administrators can use the system to design a program specifically tailored to their organization.

The Achieving Success Through Volunteers curriculum was developed by the Michigan State University Extension - (MSUE) Volunteerism Area of Expertise (AOE) team to provide training for MSUE staff in volunteer development and management, and the effective administration of volunteer-supported programs.It was adapted from Ohio 4-H Youth Programs' BLAST: Building Leadership and Skills Together (1993). We extend special thanks to the BLAST authors for granting us permission to use this material as the basis for this work.

Additionally, I wish to offer my sincere appreciation for dedicated support in the development of this curriculum to:
 

  • The members of the MSUE Volunteerism AOE team for the time and effort they gave to updating the outlines for each of these chapters, identifying resources for inclusion, and reviewing this document's numerous drafts.
  • Jackie Martin, MSUE Volunteerism - AOE intern for her tremendous effort yet in pulling together this document's many versions into a logical and organized whole. Her commitment to searching for sources of materials that were not referenced, developing tools for inclusion in the appendices, writing and rewriting text, and organizing the visuals that are part of the presentation slides is greatly appreciated. This publication would not have come to fruition without her efforts.
  • Priscilla Martin, editor, for her assistance with overall editing of this publication. Her tireless efforts to  the locate original sources for the referenced material and her attention to detail make this a quality publication.
  • Marian Reiter, graphic artist, for designing our cover graphic and technical assistance in converting the original material from Apple to PC-compatible formatting.
  • The many other individuals who played smaller, but equally important roles, in bringing this publication to completion. 

Julie A. Chapin, Ph.D.
Program leader and Co-Chair
Michigan State University Extension - Volunteerism Area of Expertise Team
 

 

  

To download a promotional booklet about the Achieving Success Through Volunteers curriculum click here.

 Click here for an order form.

To download a sample PowerPoint presentation from the Achieving Success Through Volunteers curriculum click here.  This presentation has been abbrieviated for use on this website.

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Volunteer Selection Process

The Michigan State University Extension 
Volunteer Selection Process

Why Was the Volunteer Selection Process Developed?

Most people who choose to work with children and vulnerable adults are caring, responsible people who have the needs and best interests of the children in mind at all times. They are members of caring communities who are significant in helping young people on their journey to competent and contributing adulthood and to helping those with disabilities to achieve their full potential.

Michigan State University Extension strives to respond to the needs of program participants by providing experiences led by volunteers. MSU Extension must make sure that the process of selecting individuals to serve as volunteers adequately identifies, selects, trains and supports those interested in volunteer leadership. As Extension workers and volunteers, we strive to do all we can to ensure that individuals who come to our programs are treated with respect and dignity, and are provided with safe, caring environments in which to learn and have fun.
Whether we are staff members or volunteers, teens or adults, all of us who work closely with young people and vulnerable adults have the potential to profoundly affect the well-being of others. In addition to providing safe and appropriate environments, we must also be positive role models–focusing on how we communicate with others, our methods of problem-solving and discipline, and how sensitive we are to the individual needs of all program participants.
The responsibility for the well-being of children and vulnerable adults lies with each and every one of us. The Michigan State University Extension Volunteer Selection Process is designed to help us carefully select and match appropriate individuals with the Extension-related efforts that best meet the needs of everyone involved.

What is the Selection Process for MSU Extension Volunteers?

This selection process is for volunteers who desire to work directly with youth and for volunteers who work with adults who have severe mental, physical or emotional handicapping conditions. Its purpose is to help ensure the appropriate selection and placement of volunteers for MSU Extension activities involving youth. It’s also designed to provide documentation on volunteer selection and placement.

Rationale

  • MSU Extension strives to provide a safe, nurturing environment for youth and vulnerable adults participating in its programs.
  • MSU Extension has behavioral expectations of volunteers with its programs. These expectations are written as an "MSU Extension Staff and Volunteer Agreement and Code of Conduct Form" and are available to those who wish to be volunteers, and to those charged with helping staff make decisions about volunteer selection and placement.
  • With the concerns surrounding the safety of young people and vulnerable adults, most major public service agencies have instituted selection processes for staff and volunteers. Child abuse awareness and an understanding of the problem have increased.
  • A selection process is a method of strengthening recruitment and placement of volunteers and staff for Michigan State University Extension programs.
Steps in the Process
  1. Initial contact is made with potential volunteer who receives copies of the "MSU Extension Volunteer Application Form" and the "MSU Extension Criminal History Background Check Form" to complete. The "MSU Extension Criminal History Background Check Form" may be waived if the applicant has undergone the check with another agency within the past year.
  2. The potential volunteer completes the "MSU Extension Volunteer Application Form" and the "MSU Extension Criminal History Background Check Form" and submits them to the local Extension office.
  3. The staff and/or selection committee reviews the "MSU Extension Volunteer Application Form" and conducts a reference check with the people the applicant listed as personal references. This step may also be carried out by a team of trained volunteers.
  4. The staff conducts a criminal history background check through the Michigan State Police. For purposes of confidentiality, this step is carried out only by staff and all results are kept in a locked file.
  5. The staff or trained volunteers conduct an interview with the potential applicant.
  6. If the outcome of step 3 or step 4 or the interview is unacceptable, the staff sends a letter to the applicant saying his or her application has not been accepted. If the outcome of the interview is acceptable, the staff sends a letter to the applicant saying his or her application has been accepted. The applicant is asked to complete the "MSU Extension Staff and Volunteer Agreement and Code of Conduct Form" and to participate in the local volunteer orientation process.

When is the Process Used?

This process must be completed by volunteers aged 19 and over who have ongoing or unsupervised access to children aged 19 and under and/or to adults who have severe mental, physical or emotional handicapping conditions. "Ongoing" is defined as more than four meetings or gathering times and/or indepth contact (such as overnight events, out-of-state trips, exchange trips). "Unsupervised" means that the person is alone with children for significant periods of time (15 minutes or more). Such volunteers include those who work with any MSU Extension programs involving youth or vulnerable adults (such as 4-H organizational leaders, 4-H project leaders, summer camp activity leaders, Master Gardeners, trip chaperons, resource persons, Sea Grant volunteers, adult host family members) and Proud Equestrian Programs (PEP) therapeutic riding volunteers. If individuals will have on-going or unsupervised contact with youth or vulnerable adults, it is required that they be processed through this system.

Online Resources

Who To Contact for More Information

If you have questions about the Volunteer Selection Process, contact the MSU Extension staff in your county Extension office. Thank you for your interest in becoming a Michigan State University Extension volunteer!

If you are not in Michigan, contact:

Julie Chapin, Ph.D., Program Leader
4-H Youth Development
Michigan State University
160 Agriculture Hall
East Lansing, MI 48824-1039
USA
Phone: 517-432-7608
Fax: 517-355-6748
Email: chapin@msu.edu
 
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AoE Lending Library
 

Volunteerism AoE Library

The Volunteerism AoE offers a variety of reviewed and recommended publications to assist staff members with volunteer resource management.

The AoE Lending Library has titles in the following areas and can be checked out as part of the LEADNet Lending Library which can be accessed by clicking on the LEADNet web address:  http://web2.canr.msu.edu/leadnet/Library/library.htm 

·        Volunteer Development

·        Volunteer Management

·        Volunteer Motivation

·        Volunteer Recognition

·        Volunteer Recruitment

·        Youth Volunteerism

·        General 

For a complete listing of titles and a brief description click here

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Links to Other Valuable Sites

Independent Sector - A national source for resources and data on volunteerism and private sector giving and support.

 

 

Michigan Community Service Commission - A state commission appointed by the governor to encourage Michigan citizens to solve community problems through community service and volunteerism.

 

 

Michigan Non-Profit Association - The Michigan Non-Profit Association works to advance the cause of volunteerism and philanthropy in Michigan.  MNA is home to Volunteer Centers of Michigan, the Michigan Campus Compact and the Michigan Public Policy Initiative.

 

 

Points of Light Foundation - A national organization dedicated to engaging more people in volunteer service to help solve serious social problems.

 

 

MSU Extension Leadnet Lending Library - An online database of leadership development resources available for loan to MSU Extension staff members. 

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MSUE Treasurer's Record Book

 

 

The purposes of this publication are to:

• Detail the role and responsibilities of Michigan State University Extension-sponsored group treasurers.

 

• Establish a common understanding of the definition, tools and expectations that pertain to treasurers of Extension-sponsored groups and to county council, board and committee treasurers.

 

• Provide:

- Extension-sponsored group treasurers with the information they need to perform their responsibilities correctly and keep their treasuries and records in compliance with applicable financial regulations.

- Extension-sponsored group volunteers with the information they need to guide group treasurers in accord with their role as organizational leaders.

- County staff with the information necessary to keep the treasuries for which they have oversight in compliance with applicable financial regulations.

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MSU is an affirmative-action, equal-opportunity employer. Michigan State University Extension programs and materials are open to all without regard to race, color, national origin, gender, gender identity, religion, age, height, weight, disability, political beliefs, sexual orientation, marital status, family status or veteran status. Issued in furtherance of MSU Extension work, acts of May 8 and June 30, 1914, in cooperation with the U.S. Department of Agriculture. Thomas G. Coon, Director, MSU Extension, East Lansing, MI 48824. This information is for educational purposes only. Reference to commercial products or trade names does not imply endorsement by MSU Extension or bias against those not mentioned.